Custy CORELO is the best platform to make your employees focus on value added services to customers by allowing Provident life insurance company or underwriting companies to
Operate simply, efficiently and timely
Reinvent the product offering taking into account single, multi and co-insurers capabilities
Provide the brokers and distribution channel with outstanding service level
Reduce operating expenses and increase competitiveness
Ease the implementation of your digital transformation journey
The skin revolution
The cornerstone of Custy CORELO architecture is that it allows, through a client’s dedicated layer (Client Skin), to be extensible and to derogate from the behavior of the standard package. This without affecting the standard code.
This customization characteristics allow the application to evolve easily with the needs of the companies (definition of new products, modification of the rules of a plan, management of new exceptions or adaptation to new legislation) and to ease all the necessary changes.
The Custy CORELO Framework has been designed isolate drastically ‘Intangible’ data and behaviour,( i.e., independent of legislation, the Company, products, etc.) that are part of the framework from ‘Specific’ aspects (i.e., data, formulas, numbering, screens, documents, reports, ..) that are client specific.
Fully configurable policy events configuration and declaration.
Central tool to always be on top of whatever is the type of event influencing the contract (subscription, amendment, claim, …).
Configurable underwriting rules to list all the needed documents for a specific context. Automated document follow up and reminder to ensure your files are always up to date.
Documents & Reporting Management
Fully integrated EDM including template management and multi document (pdf, word, excel, audio, video …) to archive, consult and manage all the documents needed for your activity.
Workflow and tasks Management
Workflow customisation tool ensuring flexibility on steps and validation rules to help you to fit to your operational rules and constraints.
Embedded e Signature capabilities to allow any stakeholder to digitally sign the necessary documents
Efficient CRM capabilities to ensure proper follow up of client and partner relationship. Contact management, history and follow up of client contact, task related management, complaint management, seisin management
Cash transfers and cash reconciliation management module that continuously ensure your cash is controlled in a timely manner. This module is also interfaced with workflows to trigger, for example, the activation of an incoming premium, or the payment of a surrenders amount.
Fully configurable technical auxiliary accounting (Policy/ Client/Partner ledger) to ensure proper technical bookkeeping.
Receipt generation, adjustment, relaunch or retrocession management to ease the cash management.
This is available in direct or trusted mode.
SEPA emission and rejection
Bank and online payment management.
Payment follow up.
Reminder and Formal notice
Configurable claim workflow to define the best process to follow depending on the claim type.
Automated claim workflow and rules to allow efficient procedural claim management. Multi contract/coverage
Global process. One Claim, all impacted coverage. Complex beneficiary structure management. Exhaustive claim linked stackeholders management.
Integrated flexible Claims/premium ratio calculation per contract, group of contract, client, … to guaranty you always have a detailed view on your profitability.
Annual deductible management to allow a simple and transparent view of company budget management.